Frequently Asked Questions
Everything you need to know about shopping with abeccagrace.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Processing times may vary during peak seasons, but we strive to ship all orders within 48 hours.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original, unused condition with all packaging intact to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Currently, we ship to select international locations. Shipping rates and delivery times for international orders are calculated at checkout based on your specific destination.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.
What should I do if I receive a damaged item?
If your order arrives damaged, please contact our customer support team immediately at [email protected] with photos of the damage so we can arrange a replacement.